PayPal has just announced that it has reached over 100 million active accounts.  Along with delivering that news, PayPal’s president Scott Thompson also provided a rather bold prediction: by 2015, in the USA, the wallet will be a thing of the past.
“As the trend toward digital currency continues to gain momentum, we are focused on delivering solutions that are not just new and different, but better than what is currently the norm today,” Thompson wrote in a blog post.… Read the rest

I think this is good news: mobile service providers are becoming more focused on keeping customers rather than gaining new ones.  For us, this is good news because it means better customer service once they’ve got you hooked in.
Recently, Which! conducted a secret shopper experience with some of our top high street mobile providers to see how well they did with customer service. … Read the rest

Every once in a while I like to remind our customers about the importance of mobile phone recycling.  Therefore, if you would be so kind, take a moment to recall why recycling your old mobile phone once you are done with it is important.
Third World Development
Statistics over the past year have shown that the use of mobile phones in developing countries is increasing exponentially. … Read the rest

Which!, the undercover shopping company, sent its undercover team to a selection of high street mobile phone retailers to test five of their staff on issues related to customer service.  Carphone Warehouse came out as number one.
Besides Carphone Warehouse, other shops included in the exercise were Tesco, T-Mobile, Vodafone, Phones 4u, Three, Orange, Fonehouse, and Virgin Media. … Read the rest

A T-shirt using sound to charge a mobile phone will be going through a trial run at the upcoming Glastonbury music festival.
The activity is being held by Orange and will be part of the “Sound of 71” stage events.  Three prototypes of the Sound Charge T-shirt will be worn by selected team members and tested to see which of the performing acts provides the best charge.… Read the rest