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Posts Tagged ‘Undercover Shopping’

Carphone Warehouse Employees Rank High in Which! Test

Posted on June 27, 2011, 10:02 am, by Craig Timmins, under Mobile Phone News.

Which!, the undercover shopping company, sent its undercover team to a selection of high street mobile phone retailers to test five of their staff on issues related to customer service.  Carphone Warehouse came out as number one.
Besides Carphone Warehouse, other shops included in the exercise were Tesco, T-Mobile, Vodafone, Phones 4u, Three, Orange, Fonehouse, and Virgin Media. … Read the rest

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