Calltrunk launches a search engine facility for phone calls
Called ARGOsearch, this particular service allows you to upload all of your recorded telephone calls onto an online server. Once stored, you can search the conversation. ARGOsearch is a search engine enabling you to find particular words and phrases in a conversation, as well as phone numbers and dates.
Announcing the new idea, Calltrunk’s founder, Paul Murphy, said: “Until now anything even close to this has been the expensive domain of very big companies.”
He added: “ARGOsearch changes that completely. Enabling everyone to capture, store and search their recorded calls means we can all hold on to knowledge and important moments that previously slipped through our fingers.”
The cost is also fairly cheap, at 8p per minute.
However, not everyone is impressed. While in one sense it is similar to searching through old emails, some experts feel that the other person whose voice has been recorded does not know that they have been recorded. They may not be happy about this, especially since they will not be notified of what is happening.
While this is perhaps a little worrying, it has to be pointed out that recording a telephone conversation is not new. Voicemail and voice message recording equipment have been around for a long time now. The only difference here is the ability to search for bits of the conversation later.