Contact us

Here's how to contact SellMyMobile for support - whether you need our customer service team, our general contact info, press contact, or have feedback and complaints.

Recyclers' customer service

If you have a query regarding an order you placed through SellMyMobile.com, please contact the recycling company you used directly. Note that SellMyMobile.com is just a comparison website, and that we don't buy or handle any gadgets sold through the site ourselves. 

Click2Recycle

01295 278134

help@click2recycle.co.uk

Envirofone

0333 321 3441

enquiries@envirofone.com

FoneWizard

0333 207 9424

https://www.fonewizard.co.uk/contact-us

GadgetReclaim

01915420576

admin@gadgetreclaim.com

Gecko Mobile Recycling

01392690189

https://www.geckomobilerecycling.co.uk/contact

iPhone Recycling

info@iphonerecycling.co.uk

Kaso Recycle

01733564439

ksogadgets@gmail.com

0207 078 4341

foneshop@lovefone.co.uk

Money For Your Phone

08452577624

enquiries@moneyforyourphone.com

Music Magpie

08704951283

enquiries@musicmagpie.co.uk

Phones 2 Pounds

03333441911

info@phones2pounds.co.uk

0208 5000 308

customersupport@quickmobilefix.com

Rapid Phone Buyer

01482427770

https://www.rapidphonebuyer.co.uk/contact-us/

RPC Recycle

03443577077

https://www.rpcrecycle.com/#/contact

Samsung Recycle

https://www.samsungrecycle.co.uk/contact-us

SellPhones

08000519319

info@sellphones.co.uk

Selltronics

01295278134

help@click2recycle.co.uk

Tech360

01295278134

recycle@tech-360.co.uk

We Buy Any Phone

03333445584

https://www.webuyanyphone.com/contact-us/

SellMyMobile.com customer service

Get in touch with our customer service team by emailing us at support@sellmymobile.com.

Please note that SellMyMobile.com is a comparison website, and not a mobile phone recycler. We do not buy, handle, or recycle phones ourselves.

If you signed up for a recycling company's services through our site and have a question or issue, please contact the recycling company directly first.

Address

SellMyMobile.com
First Floor  
High Holborn House 
 
52-54 High Holborn 
 
London WC1V 6RL

Phone

020 7400 7490

Please note that calls can be answered Monday to Friday between the hours of 9am and 5pm.

Press and PR

SellMyMobile.com is always happy to help members of the press, bloggers, and editors looking for information and comments on mobile phone recycling.

To get in touch, contact us here:

Feedback and complaints

At SellMyMobile.com we strive to provide an accurate, informative, and unbiased service for our users but we acknowledge there may be times when users feel they wish to contact us to suggest ways we might improve our service or to make a complaint.

We welcome constructive feedback and take any complaints seriously.  If you are unhappy with any aspect of our service then please contact us by emailing support@sellmymobile.com.

Or write to us at:

SellMyMobile.com 
First Floor  
High Holborn House 
 
52-54 High Holborn 
 
London WC1V 6RL

Please provide as much detail as possible in your email or letter and include your contact details so that we can respond to you. 

Upon receipt of your complaint, our team will determine whether it relates to SellMyMobile.com or the products and services of one of the merchants we list on our website.

We aim to acknowledge all complaints within three business days by email and no later than ten business days if by post.

If your complaint relates to a merchant - where appropriate - we will refer the matter to the correct party and will notify you as to when you can expect to be contacted by them. If your complaint is regarding SellMyMobile.com we will endeavour to resolve your complaint as quickly as possible and will keep you informed of our progress during the period that we are dealing with it.