Contact us

Here's how to contact SellMyMobile for support - whether you need our customer service team, our general contact info, press contact, or have feedback and complaints.

Recyclers' customer service

If you have a query regarding an order you placed through SellMyMobile.com, please contact the recycling company you used directly. Note that SellMyMobile.com is just a comparison website, and that we don't buy or handle any gadgets sold through the site ourselves.

Cash For Tech
See Cash For Tech website for contact form

Clove Recycling
0330 118 0686
recycling@clove.co.uk

Finito Mobile
info@finitomobile.co.uk

FonePal
0161 531 2326
support@fonepal.co.uk

GadgetReclaim
0191 542 0576
admin@gadgetreclaim.com

Gecko Mobile Recycling
0333 344 7047
See Gecko Mobile Recycling website for contact form

Gizmo2go
0300 303 3572
sales@gizmo2go.com

GoodBuyTech
See Goodbuytech website for contact form

Gr8 Mobile
0127 044 5544
info@gr8mobile.co.uk

Grade Mobile
See Grade Mobile website for contact form
sell@grademobile.co.uk

Handtec
See Handtec website for contact form
contact@handtec.co.uk

I Need A Mobile
See I Need A Mobile website for contact form
info@ineedamobile.com

Meelie Mobile
See Meelie Mobile website for contact form
buyback@meeliemobile.com

Music Magpie
0870 495 1283
enquiries@musicmagpie.co.uk

Phones2Pounds
03333 441 911
info@phones2pounds.co.uk

Repair Not Replace
0800 047 2047
info@repairnotreplace.co.uk

Sala Phones
See Sala Phones website for contact form
support@salaphones.co.uk

Sell My Cell
See Sell My Cell website for contact form
contact@sellmycell.co.uk

Sell Phones
0800 051 9319
info@SellPhones.co.uk

Uberlink
0114 698 4201
See Uberlink website for contact form

Vendi
0759 108 2207
See Vendi website for contact form

We Buy Any Phone
0333 344 5584
info@webuyanyphone.com

WeBuyFaultyPhones
03333 211 479
See WeBuyFaultyPhones website for contact form

We Buy Tek
0330 223 2197
info@webuytek.co.uk

SellMyMobile.com customer service

Get in touch with our customer service team by emailing us at support@sellmymobile.com.

Please note that SellMyMobile.com is a comparison website, and not a mobile phone recycler. We do not buy, handle, or recycle phones ourselves.

If you signed up for a recycling company's services through our site and have a question or issue, please contact the recycling company directly first.

Address

SellMyMobile.com
1 Dean Street, London, W1D 3RB

Press and PR

SellMyMobile.com is always happy to help members of the press, bloggers, and editors looking for information and comments on mobile phone recycling.

To get in touch, contact us here:

Feedback and complaints

At SellMyMobile.com we strive to provide an accurate, informative, and unbiased service for our users but we acknowledge there may be times when users feel they wish to contact us to suggest ways we might improve our service or to make a complaint.

We welcome constructive feedback and take any complaints seriously. If you are unhappy with any aspect of our service then please contact us by emailing support@sellmymobile.com.

Or write to us at:

SellMyMobile.com
1 Dean Street
London
WC1V 6RL

Please provide as much detail as possible in your email or letter and include your contact details so that we can respond to you.

Upon receipt of your complaint, our team will determine whether it relates to SellMyMobile.com or the products and services of one of the merchants we list on our website.

We aim to acknowledge all complaints within three business days by email and no later than ten business days if by post.

If your complaint relates to a merchant - where appropriate - we will refer the matter to the correct party and will notify you as to when you can expect to be contacted by them. If your complaint is regarding SellMyMobile.com we will endeavour to resolve your complaint as quickly as possible and will keep you informed of our progress during the period that we are dealing with it.