Here's how to contact SellMyMobile for support - whether you need our customer service team, our general contact info, press contact, or have feedback and complaints.
Recyclers' customer service
If you have a query regarding an order you placed through SellMyMobile.com, please contact the recycling company you used directly. Note that SellMyMobile.com is just a comparison website, and that we don't buy or handle any gadgets sold through the site ourselves.
Cash For TechSee Cash For Tech website for contact form
Clove Recycling0330 118 0686recycling@clove.co.uk
Finito Mobileinfo@finitomobile.co.uk
FonePal0161 531 2326support@fonepal.co.uk
GadgetReclaim0191 542 0576admin@gadgetreclaim.com
Gecko Mobile Recycling0333 344 7047See Gecko Mobile Recycling website for contact form
Gizmo2go0300 303 3572sales@gizmo2go.com
GoodBuyTechSee Goodbuytech website for contact form
Gr8 Mobile0127 044 5544info@gr8mobile.co.uk
Grade MobileSee Grade Mobile website for contact formsell@grademobile.co.uk
HandtecSee Handtec website for contact formcontact@handtec.co.uk
I Need A MobileSee I Need A Mobile website for contact forminfo@ineedamobile.com
Meelie MobileSee Meelie Mobile website for contact formbuyback@meeliemobile.com
Music Magpie0870 495 1283enquiries@musicmagpie.co.uk
Phones2Pounds03333 441 911info@phones2pounds.co.uk
Repair Not Replace0800 047 2047info@repairnotreplace.co.uk
Sala PhonesSee Sala Phones website for contact formsupport@salaphones.co.uk
Sell My CellSee Sell My Cell website for contact formcontact@sellmycell.co.uk
Sell Phones0800 051 9319info@SellPhones.co.uk
Uberlink0114 698 4201See Uberlink website for contact form
Vendi0759 108 2207See Vendi website for contact form
We Buy Any Phone0333 344 5584info@webuyanyphone.com
WeBuyFaultyPhones03333 211 479See WeBuyFaultyPhones website for contact form
We Buy Tek0330 223 2197info@webuytek.co.uk
SellMyMobile.com customer service
Get in touch with our customer service team by emailing us at support@sellmymobile.com.
Please note that SellMyMobile.com is a comparison website, and not a mobile phone recycler. We do not buy, handle, or recycle phones ourselves.
If you signed up for a recycling company's services through our site and have a question or issue, please contact the recycling company directly first.
Address
SellMyMobile.com1 Dean Street, London, W1D 3RB
Press and PR
SellMyMobile.com is always happy to help members of the press, bloggers, and editors looking for information and comments on mobile phone recycling.
To get in touch, contact us here:
- Email: pr@decision.tech
- Facebook: Visit our Facebook page
- Twitter: @SellMyMobile
Feedback and complaints
At SellMyMobile.com we strive to provide an accurate, informative, and unbiased service for our users but we acknowledge there may be times when users feel they wish to contact us to suggest ways we might improve our service or to make a complaint.
We welcome constructive feedback and take any complaints seriously. If you are unhappy with any aspect of our service then please contact us by emailing support@sellmymobile.com.
Or write to us at:
SellMyMobile.com1 Dean StreetLondonWC1V 6RL
Please provide as much detail as possible in your email or letter and include your contact details so that we can respond to you.
Upon receipt of your complaint, our team will determine whether it relates to SellMyMobile.com or the products and services of one of the merchants we list on our website.
We aim to acknowledge all complaints within three business days by email and no later than ten business days if by post.
If your complaint relates to a merchant - where appropriate - we will refer the matter to the correct party and will notify you as to when you can expect to be contacted by them. If your complaint is regarding SellMyMobile.com we will endeavour to resolve your complaint as quickly as possible and will keep you informed of our progress during the period that we are dealing with it.